Question 1

What Landgate information gets imported?

Accepted Answer

All the important stuff. We automatically pull in the Title Particulars and Owner Information for your property, so you don't have to copy and paste anything manually. It's all there, ready to go.

Question 2

Can I track signed documents?

Accepted Answer

Yep! You'll see the full timeline — when it was sent, viewed, and signed. You can even send reminders if someone hasn't signed yet.

Question 3

Can I create and use templates?

Accepted Answer

Absolutely. Templates are one of our most popular features. Build one once, then reuse it across projects to save heaps of time. They're super easy to set up and apply.

Question 4

Can I add my own company forms?

Accepted Answer

Yes! Just drag and drop your forms into your company tab, and we'll get them ready to use. You can complete them, send them for signature, or keep them as reference documents.

Question 5

What project management tools are included?

Accepted Answer

You can add Notes and Tasks to every project to keep track of communication, contracts, permits, and approvals. It all stays organised in one place.

Question 6

Can I store documents on Buildforms?

Accepted Answer

Totally. Think of Buildforms as your document hub. Upload files for signing or just for reference — no need for Dropbox, Google Drive, or OneDrive anymore. Everything's in one secure spot.

Question 7

Can I invite my team?

Accepted Answer

Yes. As the admin, you control who has access to what. Set permissions for projects, forms, and purchasing, and manage your whole team from one place.

Question 8

How much does it cost?

Accepted Answer

Great question! Buildforms is $80/month + $75 per project (excl. GST). The best part? You're already saving money — no need to buy contracts ($46) or titles ($36) separately. Plus, you get unlimited users and unlimited imports.

Our pricing page

Question 9

How secure is document signing?

Accepted Answer

Your documents are safe with us. We use two-step verification: a security email goes to the signer, then they enter a one-time passcode sent to their phone. Simple and secure.

Question 10

How do I get support?

Accepted Answer

We've got you covered. When you sign up, you get a complimentary 1-hour training session to get you started. After that, you can access our library of help videos right in the platform, lodge a support ticket, or call our support team. We're here to help you every step of the way.

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